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Prices and VAT
All prices shown on are exclusive of V.A.T. (currently 20%) and this will be shown as a separate entry at check out stage. Please note that V.A.T is payable on the cost of goods and carriage/packing charges within the EU.
Payment - General Payment is accepted by cheque, credit card, Paypal or cash (by Registered Post please). Cheques to be made payable to: NTG Motor Services Ltd. Overseas customers should refer to overseas payment details below.
Payment — Overseas
We can process your order immediately if payment is made by International Money Order, Eurocheque, cash (by Registered Post) or STERLING BANK DRAFT on an English branch of your bank, who will arrange this on request. This should be made payable to NTG Motor Services Ltd and sent direct to us with the order. We can also accept mail and telephone orders on Credit Cards — Access, Interbank, Barclaycard (Visa), Mastercharge, Eurocard, Bank Americard.
Eurocheques/Cheques on Overseas Banks. Please note that Eurocheques can only be accepted for immediate payment if their value does not exceed £700. The Eurocard Number must be quoted on the back of these cheques. It is acceptable to send more than one cheque to make up the value of a larger order.
Eurocheques over £700 and all other cheques on an overseas bank are subject to bank clearance charges and variations in exchange rates. This usually results in a delay of up to 3 weeks before the final value can be obtained, so please allow for this if payment is made this way.
Non-Deliveries and Discrepancies
Unless U.K. Customers have been advised to the contrary it is essential that we are informed of non delivery within 7 days of shipping notification, as carriers will not accept liability unless notification is made within this period. Any such loss not made known becomes the consignee’s liability. Overseas customers should allow three weeks from shipping notification. Any discrepancies in deliveries should be reported within 7 days of receipt.
Damaged Goods
Should you be unfortunate and receive goods that have been damaged in transit, it is important that you retain all packaging materials intact and advise us immediately in writing of the extent of the damage. Packaging material must be made available for inspection by the carriers. Under no circumstances should any damaged article or packaging be returned to us unless you are instructed. See also under "returns".
Returns
If parts are sent to you that are faulty or incorrect we will rectify the problem. However, to ensure our prompt attention please observe the following:
a. Contact us first and do not return any item without our instructions. Please retain all packing materials in the case of damaged goods.
b. Where the mistake is ours, goods will be replaced free of charge. In all other cases, a handling charge will be made.
Unless customers follow the above procedure, we reserve the right to refuse delivery of returned goods. Parcels from overseas in particular may be subject to extra customs and freight charges. They should in any case be marked "Goods of U.K. origin, returned faulty."
All components carry a normal and reasonable warranty but claims are limited to the value of the part.
Trades Description Act
We have made every effort to ensure that all descriptions used here and in our catalogues comply with the above act. However, should customers feel that there is a discrepancy of any kind, we would request that the matter be brought to our attention.
Austin Morris MG Riley & Wolseley logo are Trade Marks of Rover Group Limited and are used with their licence under the Quality Approval Scheme administered by British Motor Heritage Limited on behalf of Rover Group Limited.